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EXPERIENCEDTop Rated

With 100 years of combined experience, Raiser & Kenniff, is the place to turn when you or a loved one are accused of a crime. When the media needs professional and accurate legal insight on criminal cases in the national spotlight they turn to Raiser & Kenniff.

NewYORK

Criminal Defense Lawyers

Former Prosecutors

Our founding partners are both former new york prosecutors who understand how to handle a criminal case from every angle and therefore, they can provide you with the strongest defense.

As Seen On TV

When the media needs professional and accurate legal insight on criminal cases in the national spotlight they turn to Raiser & Kenniff. Turn to a defense law firm with national recognition.

Multiple Offices

Regardless of whether you are in New York City, Nassau County, or Suffolk County, we offer a risk-free consultation. No strings attached. Speak to one of our lawyers and see what your options.

Risk Free Consultation

We offer a risk free evaluation of your case, and are here to help you understand your legal options, and how our lawyers can help you. We are available 24/7, day or night, to help you.

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What if my attorney won’t return my calls?

It is unfortunate that one of the top complaints that many people have with their lawyers is that they have trouble getting their phone calls returned. It can be extremely frustrating when you have a question or concern that you want answered or addressed in a timely manner. In worse cases, your lawyer may not get back to you at all. This can cause you a lot of stress because you begin to wonder what is really going on with regards to your case. If you have hired a lawyer and they have become unresponsive, below are some simple steps to begin following to get to the bottom of it.

Talk To Someone Else From Their Office

If you are having trouble getting your lawyer to return your phone calls, try speaking with someone else at the office. You can do this even if they are not responding to your voicemail or emails. If they have a paralegal that works for them, that would be a good place to start. If you get the chance to speak with someone else, explain to them what is going on and why you need to get in touch with your lawyer. Ask them if they have any knowledge of why you are not getting responded to.

Keep Records

Every time you get a call from your lawyer, keep track of it. If you begin to get avoided by your lawyer, keep a track of all correspondence you send them and when you tried to call them. If you do speak with someone else when trying to get in touch with your lawyer, take down their names as well.

Send Emails

If phone calls are not working, try sending your lawyer an email and see if you get a response. This could lead to a response. Some attorneys are able to make time to respond to emails more frequently than telephone calls. Even if your lawyer does not respond to you through the email, you will have some electronic evidence that you are getting ignored by them.

Certified Letter

If the email idea isn’t getting you the response that you want, you could try and send your lawyer a certified email with a request of return receipt. In the letter you write to them, explain why you are trying to get in contact with them and advise them you will be terminating your agreement with them if they fail to respond.

Contact State Bar

If you continue to have issues with your lawyer and cannot get them to contact you back after many attempts, you could contact your state bar and ask for assistance. In many cases, they will advise you to first sent a certified letter before they will do anything. If the letter does not get you a response, the state bar will contact the lawyer on your behalf.

Fire Lawyer

If your lawyer fails to start being responsive to your inquiries, it is time to consider firing them. They are either intentionally ignoring you or may be too busy to put effort into your case. Either of those reasons is just cause to fire them and find another lawyer. You don’t want an attorney handling your case who you are not able to communicate with or who may be too busy to put proper work into your case.

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